Daniel Honerbrink FACHE, FHFMA, President of the Central Florida Chapter of ACHE (right) presents Jake Poore with the 2020 Service Award at a ceremony held January 18, 2020. [...]
TOP 5 PX news stories this month: Making Joy A Priority At Work 7 Leadership Lessons Healthcare Execs Wish They'd Been Taught In School Creating Amazing Customer Experiences For [...]
TOP 5 PX news stories this month: Remember Peter Frates, Who Helped Popularize the Ice Bucket Challenge The 3 Elements of Trust Five Ways Elite Brands are Setting the [...]
TOP 5 PX news stories this month: The Key To Happy Customers Should Family Members See Patients Die in the I.C.U.? What if the CEO Ran Human Resources And [...]
A toxic employee culture can have profound affects on the customer or patient experience. If employees are not treated by their leaders or by one another with kindness and [...]
EntreCon Speaker and Former Disney Leader To Talk About "Creating Purpose For Employees" (Read full article) by Madison Arnold, Pensacola News Journal Younger generations of workers want much different [...]
