#OKBoomer: How To Handle A Toxic Employee Culture
A toxic employee culture can have profound affects on the customer or patient experience. If employees are not treated by their leaders or by one another with kindness and [...]
Pensacola News Journal Interviews Jake Poore on Creating Purpose For Employees
EntreCon Speaker and Former Disney Leader To Talk About "Creating Purpose For Employees" (Read full article) by Madison Arnold, Pensacola News Journal Younger generations of workers want much different [...]
Our Monthly Roundup of PX In the News – October 9, 2019
TOP 5 PX news stories this month: Putting Healing Back At The Center of Healthcare 10 Attributes of Culture That Make It So Difficult To Change Creating Memorable Experiences: [...]
Jake Poore On The Key Elements Of An “On The Spot Recognition” Program
What's the recipe for a great On The Spot Recognition program? And why is it NOT a good idea to tie a recognition program to external rewards like gift [...]
What’s That Smell?
The other day a city bus drove past me and released a huge cloud of diesel exhaust. I was out for a lunchtime run and wasn’t paying close attention [...]
Our Monthly Roundup of PX In the News – September 12, 2019
TOP 5 PX news stories this month: Are You a Boss or A Leader? Using Patient Satisfaction Kiosks in the Emergency Department Hope Matters And more! " text_transform="" title="" [...]