Why Do We Call It A “Geriatric Pregnancy”?
A friend of mine is 39 and expecting her third child. It was a planned pregnancy and she and her husband are overjoyed and crossing their fingers for a [...]
The Art of A Sincere Apology (Inspiration From Ben Franklin)
The Art of A Sincere Apology (Inspiration from Ben Franklin) “Never ruin an apology with an excuse.” - Ben Franklin Today is the birthday of one of my favorite [...]
Improving the Patient Experience For Good
Improving the Patient Experience For Good Is one of your New Year’s Resolutions to improve the patient experience at your hospital or care facility? If so, I have some [...]
Inside Our Latest Newsletter: PX Solutions – December 28
A Thank You message from our President and Chief Experience Officer, Jake Poore, and a recap of our TOP FIVE posts of the year. READ MORE SUBSCRIBE TO [...]
We See You And We Thank You
Thank you..... Nurses Doctors Housekeeping staff Food and service technicians Front desk team Ambulance drivers X-ray technicians Surgeons Anesthesiologists CNAs Thank you for choosing a profession that doesn't close down [...]
How Disney Preserves The Guest Experience
How Disney Hides Their Backstage Areas To Create Great Guest Experiences Most people are aware that Disney has backstage areas where their cast members (employees) and character entertainers go [...]