Our Monthly Roundup of PX In the News – December 12, 2018
TOP 5 PX news stories this month: Patient Engagement: The Priority That Healthcare Executives Can No Longer Ignore Building a Grassroots Culture: A Case Study of Baystate Breast and [...]
Keeping Patients In The Loop By Caring Out Loud®
Keeping Patients In The Loop By Caring Out Loud Caring Out Loud® is the process by which we proactively anticipate needs by communicating clearly (verbally or nonverbally) with others [...]
NHIA Infusion Magazine | The Power of Connections by Jake Poore
There is great power in the human connections we make, especially in health care. Our team calls this focus on making connections the "human side of health care." And we [...]
Inside Our Latest Newsletter: PX Solutions – November 30
What would your patients, customers, and employees say about your organization? Whatever it is, that is your organization's "story." In this issue, Jake talks about the importance of intentionally telling [...]
A Must-Watch Video On Empathy
A Must-Watch Video On Empathy Empathy. It's one of those things you have to see in action in order to better understand what it means and what it looks [...]
UK Magazine “Management in Healthcare” | Delivering On The Promise Of Your Brand by Jake Poore
Delivering On The Promise Of Your Brand | UK Publication: Management In Healthcare by Jake Poore What if every employee, physician and volunteer in an organisation actually knew the [...]