Our Monthly Roundup of PX In the News – October 9, 2019
TOP 5 PX news stories this month: Putting Healing [...]
Happy Employees = Happy Customers
Happy employees create great experiences for patients and customers. [...]
A Day Full of Magic
There’s magic happening all around us. We just need [...]
What’s That Smell?
The other day a city bus drove past me [...]
Our Monthly Roundup of PX In the News – September 12, 2019
TOP 5 PX news stories this month: Are You [...]
Remembering September 11
It's hard to believe it's been 18 years since [...]
Your Purpose Is To Provide Great Service
The best way to inspire employees to go above [...]
A Warm Welcome That Will Melt Your Heart
There’s something almost sacred about the first and last [...]
Keeping Promises and Reaching A Little Higher
By Kim Court As I scrolled through my Twitter [...]
Our Monthly Roundup of PX In the News – August 14, 2019
TOP 5 PX news stories this month: The Future [...]
Caring Out Loud® Creates Memorable Patient Experiences
Clinical excellence is good. Clinical excellence with reminder scripts [...]
More Joy, Please
Joy. It's different than contentment. The dictionary defines joy as [...]
Who’s On First? – PX Solutions Newsletter July 2019
PX Solutions Newsletter: "Who's On First?" Remember that old [...]
Caring For Others Requires “Emotional Intelligence”
Emotional intelligence is the ability to read the emotions [...]
How To Shift To A Language of Kindness
I believe the most dangerous phrase in any language [...]
Human Kindness Elevates the Human Side of Healthcare
We've all seen videos on social media that go [...]
Our Monthly Roundup of PX In the News – July 10, 2019
TOP 5 PX news stories this month: What Does [...]
A Master Class In Storytelling
Thomas Edison is believed to have said, “Genius is [...]
Welcome. Now, Go Away!
Welcome. Now, Go Away! (The Subtle And Not So [...]
The Values That Make Disney, Disney
Two of the key drivers at Disney are cleanliness [...]
The Secret To Making Magic – PX Solutions Newsletter June 2019
PX Solutions Newsletter: "The Secret To Making Magic" In [...]
A True (and positive!) Lost and Found Story
There are just certain places where if you lose [...]
When Efficiency Trumps Compassion and Courtesy
Safety should always be the number one priority. But [...]