A Must-Watch Video On Empathy
A Must-Watch Video On Empathy Empathy. It's one of those things you have to see in action in order to better understand what it means and what it looks [...]
Our Monthly Roundup of PX In the News
Our Monthly TOP 5 Patient Experience News Stories: Listening Is A Lost Art In Medicine: Here's How To Rediscover It How To Communicate With Cultural Sensitivity and more inside...! [...]
A Great Way To Handle Hard Conversations
Hard conversations can happen anywhere. Whether it's a medical exam room, your boss's office or in your child's classroom, there are times when the news is sometimes hard to [...]
Why Do Patients Sue Doctors?
There is both anecdotal and data-driven evidence as to why patients sue. But I have a hunch. It’s because they feel slighted. Ignored. Talked down to. Brushed off. These [...]
The Ticket To Building Empathy
Have you ever tried to walk on crutches when you didn’t need them? It’s hard! What about operating a wheelchair when you didn’t need one? That’s even harder, right? [...]