Improve Your New Hire Orientation
Ask any Disney cast member, past or present, if they remember their new employee orientation (NEO) and I guarantee you they’ll say yes. Why? Because Walt Disney Company’s “Traditions,” is [...]
Ask any Disney cast member, past or present, if they remember their new employee orientation (NEO) and I guarantee you they’ll say yes. Why? Because Walt Disney Company’s “Traditions,” is [...]
Do you remember your very first day at work in your organization? Was it exciting? Was it nerve-racking? Did anyone ease your pain and make you feel welcome? Was [...]
Dopamine, oxytocin, serotonin, endorphins—four ways our body rewards us for positive experiences, and four things to strive for in the patient experience. ILS President Jake Poore came up with the acronym [...]
I can't recall when I first learned about self-love. I'm sure it was in the last five years or so—nowadays it seems like everyone is familiar with the term. [...]
Getting to know your employees' personal preferences is a great way to foster understanding, deepen connections and establish loyalty. When you know your employees' preferences, likes and dislikes, you're [...]
Walt Disney World is famous for creating happiness for people of all ages, everywhere. This includes infants and new mothers. Disney has Baby Care Stations in each of its theme [...]