What’s That Smell?
The other day a city bus drove past me and released a huge cloud of diesel exhaust. I was out for a lunchtime run and wasn’t paying close attention [...]
Would You Smoke During a Mammogram?
I had my annual mammogram recently when something shocking and unexpected happened. When my name was called, a nurse led me to the changing area. It was warm and [...]
Would You Eat At This Restaurant?
You choose a restaurant for lunch. THIS is what their bathroom looks like. Now … The question is – even if you’ve never eaten here before, can you guess how [...]
What Do Patients See?
“You can never really know a man until you’ve walked a mile in his shoes.” To be able to see and experience things from another person’s point of view [...]
3 Things You Can Do To Make Sure You’re ‘Show-Ready’
Entertainment venues know what the term "show-ready" means. It means everything is in place and ready for customers, guests, visitors, etc. to arrive and enjoy an entertaining experience. We [...]
Tootsie Rolls Can Speak!
A post by ILS team member, Eric Kidwell: My wife and I recently joined a new gym. I won’t name the chain, but one of their little touches is [...]