Thank you..... Nurses Doctors Housekeeping staff Food and service technicians Front desk team Ambulance drivers X-ray technicians Surgeons Anesthesiologists CNAs Thank you for choosing a profession that doesn't close down [...]
The "Handoff" of patients from one care team member to the next is critical. We must get this right. Read more from ILS President and Chief Experience Officer Jake Poore [...]
We often get calls, thank you notes, or voicemails from clients who want to share stories about the progress of their cultural transformation. They’re always a bright spot in [...]
Most of us thank our doctors in the moment, like when we're in their office or the exam room or the recovery room. But what if we thanked doctors at [...]
Is Thanksgiving one of your favorite holidays? It’s definitely one of ours. It doesn’t involve fretting over the right gift or fancy decorations nor does it involve naughty or [...]
Human-Business-Human® is at the heart of our company philosophy. Its concept is simple: build the relationship first. Conduct the business, second. At ILS, we talk a lot about the “Human-Business-Human®” model, [...]
