Organizational Cultures Must Grow Organically
My seven-year-old daughter plays on one of our community’s recreational soccer leagues. Every Tuesday night, they practice on one of the old turf fields at the local high school. [...]
How To Make Your Facility Stand Out From The Others
If you’ve seen one doctor’s office, waiting room, exam room…you’ve seen them all, right? Well, maybe that’s not entirely accurate, but you know what I mean. By and large, [...]
Is Your Front Desk Killing Your Business
I just came across this post on Facebook: “Hi friends – Help! I’m looking for a new primary care physician. Ours is fantastic (name deleted), but his office manager is [...]
The Link Between Kindness and Loyalty
It just makes sense, doesn’t it? If you treat people with kindness, they’ll reward you with their loyalty. It’s a simple concept, but it’s not always easy to instill [...]