Our Monthly Roundup of PX In the News – January 9, 2019
TOP 5 PX news stories this month: 5 Habits of Strategic Thinkers 68 Laws of the E.R. And more! READ MORE SUBSCRIBE TO OUR NEWSLETTER [...]
TOP 5 PX news stories this month: 5 Habits of Strategic Thinkers 68 Laws of the E.R. And more! READ MORE SUBSCRIBE TO OUR NEWSLETTER [...]
A Thank You message from our President and Chief Experience Officer, Jake Poore, and a recap of our TOP FIVE posts of the year. READ MORE SUBSCRIBE TO [...]
TOP 5 PX news stories this month: Patient Engagement: The Priority That Healthcare Executives Can No Longer Ignore Building a Grassroots Culture: A Case Study of Baystate Breast and [...]
What would your patients, customers, and employees say about your organization? Whatever it is, that is your organization's "story." In this issue, Jake talks about the importance of intentionally telling [...]
A Must-Watch Video On Empathy Empathy. It's one of those things you have to see in action in order to better understand what it means and what it looks [...]
TOP 5 PX news stories this month: The Most Insidious Feature of the Electronic Medical Record Secrets of Internal Customer Service Training and Culture Change And more! READ MORE [...]