Sometimes Is The Enemy of ALWAYS
I am honored to be featured on the Beryl Institute's Guest Blog this month talking about what it takes to create a culture of always. What does that mean and [...]
When Culture and Strategy Collide
When Culture and Strategy Collide This article, by Jake Poore, is currently featured in the July/August 2015 issue of HeathCare Executive Magazine, a publication of the American College of [...]
The Chief of Hugs and Kisses xoxo
Every Valentine’s Day, the ubiquitous “XO” symbol appears on cards, letters, stickers, candy hearts and Hallmark commercials. It’s everywhere. But where does this symbol come from and what does [...]
The Secret To Being a Great Doctor
A few years ago, Dr. Richard Belitsky of the Yale School of Medicine addressed his incoming class. The audience was filled with students in the middle of their education [...]
Calgon Take Me Away!
I may be dating myself here, but do you remember that old commercial from the 1970s? It showed a mom utterly exhausted from dealing with the house, her boss, [...]
They Brought Me Back Into The Human Race
An extraordinary testimonial from a VP at Stanford Health Care, who unexpectedly became a surgical patient. Listen as he shares his experience as the patient – his fears and [...]