Memorable moments: My Son’s First Buffalo Bills Game
As a father, I get to experience a lot of “firsts” with my kids. The first time they ride a bike on their own. The first day of school. [...]
Keep Private Conversations Private With The Art of Positive Distraction
There are many ways to keep private conversations private. Maybe you close a door. Lower your voice. Move to a quiet area so you can respect the privacy of [...]
Our Monthly Roundup of PX In the News – November 13, 2019
TOP 5 PX news stories this month: The Key To Happy Customers Should Family Members See Patients Die in the I.C.U.? What if the CEO Ran Human Resources And [...]
#OKBoomer: How To Handle A Toxic Employee Culture
A toxic employee culture can have profound affects on the customer or patient experience. If employees are not treated by their leaders or by one another with kindness and [...]
Pensacola News Journal Interviews Jake Poore on Creating Purpose For Employees
EntreCon Speaker and Former Disney Leader To Talk About "Creating Purpose For Employees" (Read full article) by Madison Arnold, Pensacola News Journal Younger generations of workers want much different [...]
Create a “Right Fit” Recruiting Video
Have you ever wondered how organizations like Disney, Starbucks, Chick-fil-A and others always seem to have the friendliest employees? The reason is simple -- each of these companies hires [...]